No Checks --- No Refunds
Please read all warning signs in the room.
At Neptune's we do our best to meet the needs of our customers. We have ashtrays available in the rooms if you wish to smoke. Towels are provided at no additional charge. You may bring your own beverages however, we do not allow any glass in the room so if it comes in a bottle, just let us know and we will put it in a plastic carafe for you and/or provide you with plastic cups and ice. We also keep a supply of bottled water and soda for an additional charge.
No soap, oil or massage creams allowed in the hot tub. Nothing that will disturb the PH of the water can be put in the tubs. A photo ID or Credit Card will be required as a deposit to assure that this rule is adhered to. We check the rooms before you leave and you can be fined up to $100.00 if we find soap or oil used in the tubs.
We ask for payment in advance for the time you wish to spend in the room. It is your responsibility to be aware of how much time you have spent in the room. We will give you a courtesy knock about 10 to 15 minutes prior to your time being up and will give another courtesy knock again when your time is up. From that time, you won't hear from us again until you leave unless we cannot hold the room any longer and you will be prorated for each additional 5 minute increment over time purchased at the regular rate for that day and time.